Password reset

Should there be an occurrence where you cannot access your account because of a forgotten password, please follow the steps below to reset it.

FAUbox provides you with a very straightforward and simple way:

  1. Visit
  2. Choose the option “Gäste”.
  3. Enter the account email of the account for which you wish to reset the password.
  4. Click  on recover password.
  5. You will now receive an Email with a link which will redirect you to a form in which you can change your password.
  6. Enter your password.

(Haken) You can now use the Account email and the Password to login to our cloud or activate a client/mobile app which is connected to our cloud.

If you run a On-Premise Sync and Share edition of PowerFolder you can use the Account to activate your server from the dashboard ( click on the “change” link) or on the /activation URL of your server (http://YOURURL/activation)

(Warnung)  External authenticated accounts (IdM/LDAP/Active Directory/Radius) cannot use the reset function but need to use the password reset function of the authentication system, or contact their local admin.